Riverstone Residential Group is comprised of internal service teams that, along with their experienced leadership, enable us to grow while seamlessly supporting both our property owners and associates. We respond to your needs by customizing services that provide strong business solutions. We continually look for new systems to service our owners, properties, residents, and associates in effective and efficient ways.
We are proud to offer all-inclusive management services for your property concerns and needs. Each sector of management plays a pivotal role in combining our expertise in order to benefit your business.
The internal teams are as follows:
Accounting
Flexibility is key to achieving success. So we provide financial information to our owners the way they want it. We maintain strict financial standards while providing world-class service, internal controls, and accurate and timely reporting. Utilizing online reporting and electronic transmission, we are able to streamline even the most complex processes.
Education
Education courses, training and associate development programs are crucial in staying current in the market. We have systems that allow our associates to quickly gain the knowledge and skills necessary to successfully manage our clients' properties.
Human Resources and Payroll
Human resources and payroll at Riverstone Residential Group provide outstanding support to our associates by offering benefits that are among the best in the industry. All associates participate in Fair Housing and Sensitivity training. We're proud that our payroll system is a highly efficient and cost effective process that, by also operating 99% paperless, remains eco-sound.
Maintenance
Maintenance is among our most important responsibilities as a third party manager. Our divisional maintenance directors and their teams advise and coordinate capital projects, and also pool their extensive knowledge to improve asset preservation, expense management, vendor selection and bulk purchasing.
Marketing
Marketing identifies services that drive traffic to our properties, enhance our associates' marketing skills, and create an improved sales experience for the prospective resident. This department also analyzes marketing data and then adjusts advertising strategies to optimize return on investments.